Consumer Complaint Detail

LEXUS / ES300 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000050588 Incident Date: Sep, 07 2000
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BF28GXY0 Date added to File: May, 25 2021
Date Complaint Received: Sep, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On september 7 with the servicemanger and mechanic testing the vehicle at 55 mph in heavy traffic it downshifted from 4th to 1st gear, started jerking, and moving on it's on at a slow uncontrolled pace by computer only. driver had no control over acceleration or deceleration. this problem happened to me at least six time in heavy traffic barely escaped death by oncoming traffic. lexus plans to replace the computer and the transmission and give it back to me tuesday, sept. 12. i have a fear of driving that car and don't wish to take it back. please help. the car has a factory defect that lexus does not want publicized. i don't want to die in that car, nor cause someone else to be killed.