Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000051724 Incident Date: Sep, 03 2000
Consumer's City: SMITHTOWN Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:pedals and linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU55P9VU Date added to File: May, 25 2021
Date Complaint Received: Sep, 15 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Please be advised, i am a police officer operating this leased vehicle and i feel this is a very dangerous condition. on several occasions, i've indicated at least six times to me in the past month, this vehicle will begin to exccerate any time you deeply depress the brake pedal. this generally happens at a complete stop when you may inadvertently just hold down the brake pedal. it also would become extremely dangerous if you were forced to slam on the brakes, as you would generally panic and try to depress the pedal all the way to the floor. the brake pedal is not overly close to the excelerator pedal, but apparently the normal foot movement from one pedal to another is not far enough to avoid depressing both. i can't express how serious this situation can be, it has caused sudden bursts of exceleration from complete stops, and can only imagine what it would do at higher speed panic stops. i wouldn't doubt that this has already been the subject or cause of many minor as well as high speed accidents, as the driver would actually be accelerating at the same time he or she is trying to brake.