Consumer Complaint Detail
BRIDGESTONE / DESSERT DUELER / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000052276 | Incident Date: Apr, 13 2000 |
| Consumer's City: GRANITE BAY | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: DESSERT DUELER | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 19 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a set of bridgestone dueler a/t 691 size 33x12.50 16.5 "d" tires for my ford pickup. they were about half worn when we went on vacation this spring. i checked the tire pressure before leaving. while driving the left rear tire literally blew apart. by the time i got to the side of the road i was on the rim and had several hundred dollars damage to my truck. i had to purchase a used tire for a spare to get back home. within a couple weeks, one of the other tires started separating and i got a large bubble in the tread. i started to the tire dealer and yet another tire started separating and another large bubble. i had to go back home at 10 mph. i took the tires off and took them to a firestone store in roseville, ca. i spoke to royce wise (managing partner) and he told me they would replace the tires giving me an allowance for the tread wear. i agreed and all seemed ok until mr. wise found that firestone no longer made tires of that size. he then told me there was nothing he could or would do about the tires. i asked him who i could contact at firestone and he gave me the phone number of the district office (916) 486-3852. when i call the number i get a recording to leave a message which i have done on four different occasions now and have not received a call back. it is obvious i am not getting anywhere with this complaint. i had to purchase a new wheel and set of goodyear tires for my truck. i have kept the remaining three tires for evidence. i have sent complaints to firestone over a month ago and received no response. if you are unable to reconcile this problem, could you please provide me with the name and address of a local firestone representative. i would like to settle this matter in small claims court if possible. *ak( dot number: ejyccfn435 tire size: 33x12.5165 ) |