Consumer Complaint Detail

WINNEBAGO / WINNEBAGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000052667 Incident Date: Sep, 21 2000
Consumer's City: LIVINGSTON Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Winnebago Industries, Inc.
Model Name: WINNEBAGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Sep, 21 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Found out about the recall on the norcold refrigerator by chance on a website catering to rv'rs, then checked norcold's website for details. noted they had also notified nhtsa about the recall. the problem is a potential leak/fire hazard while running the refrig on ac power. the recall specifies that the service center check for leaking cooling unit and if ok, then only replace the ac heating element. ours was replaced on 5 sep. however, on 22 sep the refrig started smelling and filling the interior of the motorhome with ammonia fumes, so it was shut off. the cooling unit had started leaking. now norcold treats the replacement of the cooling unit as a warranty issue, and not part of the original recall. talking to their customer service reps indicates they are experiencing more cooling unit failures, even after the ac heating element has been replaced. i think they should have replaced the heating element and suspect cooling unit together under the recall. it appears there may be numerous refrigerators on the road that have had the ac heating element replaced, but whose cooling units are still prone to leaking and pose a safety hazard. i have written norcold an email on this same issue.