Consumer Complaint Detail
OLDSMOBILE / AURORA / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000052835 | Incident Date: Sep, 03 2000 |
| Consumer's City: BOCA RATON | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: AURORA | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3GR62C9T4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 22 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This malfunction was identified by the vehicle stalling in traffic numerous times. the engine would stop without warning or indication of a problem and was also intermittent. sometimes the engine would restart and run for a short period and sometimes it would run without incident for several days. after several days of trying to duplicate this malfunction, king oldsmobile, 1399 s. federal highway, deerfield beach, fl 33441, ph: 954 574-1427,the vehicle stalled. they determined the fuel pump to be the cause of the problem. upon removal of the fuel pump, they found frayed wiring and evidence of arcing at an electrical connector on the fuel pump. this pump is located in the fuel tank. (i have the old fuel pump if needed for inspection) the vehicle has been performing without incident since repaired. i called oldsmobile custormer service and informed them of this problem. i told them i felt that this was a safety concern as well as a possible problem area, since the nhtsa website had three similar reported malfunctions, odi id 866437, 780417, 850386. they recorded this information, however , i was not satisfied that this would be investigated. this appears not to be an isolated case. my file number at oldsmobile is 00313584, customer service ph: 1-800-442-6537. *ak |