Consumer Complaint Detail

GMC / C1500 / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000052882 Incident Date: Feb, 29 2000
Consumer's City: ANCHORAGE Consumer's State: AK
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: C1500 Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTEK19KXR1 Date added to File: May, 25 2021
Date Complaint Received: Sep, 23 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had approximately 7 complaints and failurres with drivers seat. bolts, cables,loose bolts and portions of seat replaced. there was a recall from gm that was installed in my truck on 6-17-96. "recall 94c62"- "gm12386793 16682 bolt" "sv v9870 camp 94-c-62" - "as per gm instructions install updated seat relciner bolts to complete policy 94c62." this seemed to finally solve my drivers seat problems until march 2000, when while driving down the highway the seat reliner broke and i found my self in a complete reclined position traveling down the road. there wasnt an accident and other than temporarily agrivating an existing back injury there was no one hurt. i have attempted since march to get a resolution from general motors,product allegation manager timiki jacobs, esis tracy saverino, gm claim administrator gennie chandler and have also talked with a local private investigator they hired to interview me, take photos and i gave him 0ne piece of the failed bolt. un beknownst to them i have also kept a smaller piece of the broken bolt. to date i continue to get the run around and treated as if i am fraudulently claiming something. they should have computer copies of all of my personal hard copy service repairs but they continue to ask me to produe more and redundant information. on your form, the date of occurance, milage and cost are guesses. it was in march but i cannt find where i wrote it down. i never did write down the mileage. the cost listed would be to have a new driver seat installed, which is all that i have been asking them to do. the service center here says that they cannt touch it until gm /esis resolves it. any help you can give me would be greatly appreciated. in light of firestone and ford motor, i am wondering if this driver seat issue may be similar. is it possible and if so how could i find out how many similar complaints there have been on this type of complaint? again thank you for your time and help. sincerely bryan bellville