Consumer Complaint Detail

ACURA / ACURA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000053575 Incident Date: Jun, 13 2000
Consumer's City: GRAND PRAIRIE Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACURA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JH4KA9665YC Date added to File: May, 25 2021
Date Complaint Received: Sep, 28 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On two separate incidents i was preparing to back out of a parking space. the car started without any problem. emergency brake was not engaged in either instance. as i proceeded to put the car in reverse, the brake light came on and the car locked up. there were no brakes available and no power steering. to avoid backing into another car i somehow got the car into "park" and turned off the engine. this problem was immediately brought to the attention of the acura dealership. notes on the invoice read "brake light on dash came on when backing up, car seemed to "lock up" 80 check master cylinder cap connecions. fluid level in spec. test drove, light not coming on, not 'locking up'. parts 0.00, labor 0.00. i was sent home and the identical problem occurred on september 26, 2000. in my estimation this presents an extremely dangerous situation. a telephone call was made to me when i informed the service manager who put me on a conference call with an engineer in california who was not able to speak with me directly; apparently they are only directed to speak with the dealership. they asked me about the circumstances; i relayed them. the car was towed to the dealership on september 27. on september 28, i received a telephone call stating they could find no problem with the car. do we wait until the car is in "drive" and the brakes fail before anything is done? i am unaware of the idiosyncracies of the lemon laws; however, i would not like to be in acura's position should still another instance occur. since the dealership can find no problem i shall be behind its wheel in hopes a more serious incident does not occur. thank you. *ak