Consumer Complaint Detail
FORD / CLUB WAGON / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000053832 | Incident Date: Jul, 05 2000 |
| Consumer's City: COLORADO SPRINGS | Consumer's State: CO |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CLUB WAGON | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:valve |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FDLE40S6VH | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 29 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Due to a bad valve stem, the tire and rim were removed from the vehicle and taken to a tire dealership (big o tires) in monument co. for repair. the valve stem was removed and replaced without the trie being removed from the rim. the tire was reinflated to manufacturer specsof 80 psi cold. the tire and rim were picked up and placed in the back of my jeep grand cherokee for transportation back to my residence. after about 5 minutes of being in the back of the jeep, the tire exploded tearing a 6 inch gash in the sidewall of the tire, an inch and a quarter from the tread surface. the tire had been inflated all of 10 minutes when it exploded. i immedeately returned back to big o tires and confirmed the tire pressure they had placed in the tire. i showed them the tire and explained how it seemed to seld-distruct in the back on my vehicle. again, the tire was not under pressure as it was only in the back of my jeep. they , big o tires, felt that there had to be a manufacturer defect in the tire and suggested that it be taken to firestone for examination. the tire was taken to firestone of chaple hills. upon examination, they immedeately identified the problem as the tire being cut from the outside and not their problem. i explained the nature of the incident numerous times to the firestone people but received no help. i returned to big o tires and advised them of what firestone had said. they explained that a cut in the tire could clearly not be the case as if it had been cut to the depth of cutting the sidewall belting, it would have never been able to hold the pressure that they had put into it. they continue to believe, as do i, that there was some type of defect in the construction of the tire. firestone treated me as if i had cut the tire and made up a story in order to save having to purchase a new tire. there was no reason to purchase a new tire, prior to this explosion, as the tread wear was minimal. (dot number: voil1xa366 tiresize: lt22575r16) |