Consumer Complaint Detail
VOLKSWAGEN / GOLF / 1997
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000053947 | Incident Date: Apr, 18 2000 |
| Consumer's City: KENSINGTON | Consumer's State: MD |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: GOLF | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 29 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The ignition broke in april 2000 & was replaced by dealer. on 9/1/2000, white, odorless smoke came from left side of steering column. on 9/18/2000, brown smelly smoke came from same area. car towed to dealer. dealer kept for 3 days, couldn't find problem, said car was safe. on 9/24/2000, brown smelly smoke came from steering column on 3 occasions. car towed to dealer. dealer kept car five days, couldn't find problem. the car is now at another repair place. i am terrified to drive this car. i think the problem is directly caused by the ignition replacement. very unhappy with dealer and vw usa. |