Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000054124 Incident Date: Aug, 11 2000
Consumer's City: RAPID CITY Consumer's State: SD
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNGK26N5SJ Date added to File: May, 25 2021
Date Complaint Received: Sep, 30 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At least one of the front tires started making a rapid, vibrating, slapping noise that was very unusual, and much faster than the road joints. i was going 70 mph when the noise started. my wife and i and two kids were scared. we pulled over and i looked at all the tires. no obvious defects from a visual inspection. we resumed, and the noise resumed at 70. we drove at about 50 on the rest of the trip, and have been afraid to take the suburban on the highway since. i read in the paper today that there is a national investigation of the steeltex r4s for defects. i contacted firestone twice previously about these tires. the first time, i got a non-responsive generic response on the wilderness recall. the second time, i got no response. i am afraid to drive the tires. how should i proceed with firestone or chevrolet to get these tires replaced with safe tires. i know there is something wrong with my steeltex r4s tires. please help. thanks. jean r. kroeger ii. *ak (dot number: vn11b14045 tiresize: lt245/75r1)