Consumer Complaint Detail

MAZDA / PROTEGE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000054195 Incident Date: Sep, 30 2000
Consumer's City: MELROSE Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:column shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ2214Y0 Date added to File: May, 25 2021
Date Complaint Received: Oct, 01 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have complained continuously to dealer and manufacturer since car had approx 4,000 miles. a "clunking" noise was coming from transaxle area. both dealer and mazda rep, told me to "wait and see" or "thats a normal sound, don't worry about it". yesterday while operating my 2000 mazda protege es at approx 60mph on interstate 93 n transaxle failed. car was fine one second, the next seconf i was free wheeling, no power, engine continued to run, but it was if i was in neutral. most fortunatly it was daylight, dry conditions, and a highway exit was right there, i coasted off the highway down the exit ramp and called for help. had i been in the passing lane, or if conditions were poor, this could have been a disaster.*ak