Consumer Complaint Detail

CONTINENTAL / CONTITOURING / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000054285 Incident Date: Aug, 12 2000
Consumer's City: PALM DESERT Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Continental Tire the Americas, LLC
Model Name: CONTITOURING Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Oct, 01 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tire tread came off during highway driving causing damage to the rear bumper. the tire did not deflate. continental denied claim because the tire was previously repaired for a puncture. the puncture repair remained intact and as far as i could see had nothing to do with the loss of the tread. continental told me that the tire was likely to fail (tread come off) sooner or later because of the puncture repair. i find this statement to be incredulous as i was never notified in any of their service manuals that repairing a puncture would render the tire unuseable. if i had know that i would have had the tire replaced (silly as that seems). at the very least contnental should be forced to notify all of the users of its tires that any sort of puncture - even if it is properly repaired - makes the tire unfit for the safe operation of the vehicle. we were not injured in the incident but we were almost killed as i temporarily lost control of the vehicle. (dot number: actm2y7136 tiresize: 205/60r15)