Consumer Complaint Detail

JEEP / CHEROKEE / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000054295 Incident Date: Aug, 31 2000
Consumer's City: CHERRY HILL Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FJ28S1SL Date added to File: May, 25 2021
Date Complaint Received: Oct, 01 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1994
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In april 2000 my vehicle was taken to triboro in response to the recall that called for the rotors to be replaced. in september 2000 i returned the vehicle to triboro a unrelated repair and was informed that the brakes and rotors needed replacement. upon returning home we realized that the rotors were "alledgedly new" however a brake repair shop related that the rotors appear to be old and not the new coated rotors required under the recall. upon contact with triboro and having them check their computer to confirm the "new rotors" we were told that we probably wore them out with bad pads. we tryed to reason with them in regards to the unlikelihood of new rotors needing replacement after only 10,000 miles, but they were un yielding. in contacting the chysler corporation recall division, we were instructed to take the vehicle to another dealer and get a estimate on the replacement of brakes and the condition of the rotors, at our expense. we are very concerned now about having to put out money to confirm that the recall replacement was not performed. in contact with our local congressional office has informed us that it is best to contact this office and that the necessary action would be taken to correct this matter. thank you for your time and anticipated cooperation in this matter.*ak