| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000054635 | Incident Date: Sep, 29 2000 |
| Consumer's City: | Consumer's State: MI |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: MARK VII | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM91V9TY | Date added to File: May, 16 2021 |
| Date Complaint Received: Oct, 03 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 1997 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Ford and lincoln are insisting that we pay $675.,plus labor, to replace a headlight that went out. the 97 and 98 models of the car were recalled for the same thing and they were replaced and no cost the the comsumer. this is exactly the same lighting system and bulb, yet if we were to purchase it outright it would cost $75. the technicians say that the electrical connections will not mate. headlights are an essential and necessay component of an auto and if the cost is so high to replace it, than it should not go out. ford and lincoln are price scalping and shifting the cost of the recall on the 97 and 98 on to the owners of the 96's. please check this out for us, something is wrong with this picture. thank you, zak and marsha kachaturoff |
