Consumer Complaint Detail

CHEVROLET / SUBURBAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000054808 Incident Date: Sep, 29 2000
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNGK26J4TJ Date added to File: May, 25 2021
Date Complaint Received: Oct, 04 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Saturday, 30 september, my wife and i began a trip, tucson to yuma, in a newly acquired '96 suburban 2500. earlier that morning i had been reading some of the news that had been posted on the internet and had come across another in the never ending stories of the woes of firestone (tires). the (bad) news had spilled over from the ford applications to reference firestone's steeltex r4s and at model tires... that come as standard equipment on, of all things, the chevrolet suburban! i walked out to the garage and looked at the tires that were installed on the "new" '96 and found that the vehicle had like now r4s types installed on all four corners! "nah, it can't be" i said to myself. i had read further, on the internet, the response of firestone to the new allegations was firestone believed that the safety board/gurus were only beginning their investigation and that there was no indication that any real problems were associated with the r4s and at model tires. with renewed confidence in firestone (reinforced by their published statement) we started our trip to yuma. seventeen (17) miles into the trip, travelling at 75 mph (which is legal speed limit in this neck of the woods), things got real exciting. the driver's side rear started to "thump" the tire came apart, and control became "dicey". we were in the leftmost lane of the interstate with automobiles to our right side and behind us. i got the suburban to slow enough, without using brakes, to enter the median safely and review "the damage". a highway patrolman (state trooper) pulled in along side to see if we were ok and offer some assistance. he seemed to think that we were lucky not to have really taken a tumble or rolled the vehicle. an average driver would have lost it. we returned to tucson and immediately replaced all five (5) firestone tires.*ak (dot number: v611b1a378 tiresize: lt24575r16)