Consumer Complaint Detail

BOAT TRAILER / BOAT TRAILER / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000055170 Incident Date: May, 31 2000
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: SOMERSET MARINE
Model Name: BOAT TRAILER Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1M5ACPX28S1 Date added to File: May, 16 2021
Date Complaint Received: Oct, 08 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Gentlemen: in march, 99, a local firestone branch sold me 4 nanco caravan tires for my boat trailer. the boat and trailer weigh less than 6,000 lbs. which is far less than 4x the 2,540 rating for these tires. our primary usage of the trailer is to tow 150-250 miles to the coast and return. on our third trip on the tires, in june, 2000, about a 4" bubble appeared on the front right tire while driving on i-26 south, with only about 1,000 miles on the tires. this necessitated changing the tire on the shoulder of the interstate at some risk to ourselves and passersby. the firestone store manager attributed this failure to a "road hazard" for which coverage was not available at the time of purchase, and charged $77.55 for a replacement. in september, 2000 after one interim trip, and with only about 1,500 total miles on the original tires, the left rear blew out suddenly while driving on i-95, causing us to swerve quickly to the shoulder where the tire was changed. it had about a 4-5" hole in the sidewall, the identical problem as the prior failure. yet the firestone store manager attributed this one to a "puncture" and required substantial convincing before replacing it at no charge. at this point, we are concerned to use these tires again, and firestone will not replace them with anything else. we have been unable to determine the manufacturer's address and so would appreciate any help you can provide, either in requiring replacement with another brand, or a refund so that we can purchase another brand ourselves. thank you for any assistance you can provide. mike duffy. make magic tilt 1995 (dot number: st225 175d tiresize: h78-15st)