Consumer Complaint Detail

PONTIAC / GRAND AM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000055306 Incident Date: Aug, 01 2000
Consumer's City: JACKSONVILLE Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:column locking:anti-theft device
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NW52M3WC Date added to File: May, 25 2021
Date Complaint Received: Oct, 09 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Theft system activates on car w/o warning when trying to start car. car thinks it's being stolen. it starts and then shuts down with theft system light blinking. can only move by towing it away. have had it to dealer on 5 different occasions. last time replace instrument cluster module, the next day hit a bump and thft system light came on. did this on 4 occasions but car started after cutting it off. last time about 5 weeks after last repair, it gave me no warning when i tried to start it. the theft system activated and it shut the car down. it was towed to dealer that did previous w ork (from ga. to fla.), they informed me i needed new keys and a locking system. this has been an ongoing problem since february 2000, i have had the car towed 5 times, twice in one day.