Consumer Complaint Detail

TOYOTA / 4 RUNNER / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000057730 Incident Date: Oct, 19 2000
Consumer's City: SANTA CRUZ Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3VN39W4S0 Date added to File: May, 25 2021
Date Complaint Received: Oct, 28 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Blown head gasket resulted in contamination of oil, engine failure. blown head gasket resulted in contamination of oil by coolant, which eventually caused engine failure. engine needs new short block, at cost of $5,200-$6,200. toyota says "it's not our problem." head gasket repaired under warranty at 58,652 miles. now engine fails. have learned independently of possible coolant contamination of the oil and serious damage to engine (e.g. crankshaft bearings) when head gasket failed. customer never notified of head gasket defect or recall until mine failed. never told of possible damage to engine. independent mechanics have advised that the short block should have been replaced at time head gasket was replaced because of probable coolant contamination of oil, which damages bearings and eventually results in engine failure. toyota only replaced the head gasket. now unwilling to cover resulting damage to engine b/c outside of 100,000 mile warranty and they deny related to head gasket failure.