| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000058030 | Incident Date: Aug, 06 2000 |
| Consumer's City: ALLEN | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Kia Motors America |
| Model Name: SPORTAGE | Model Year: 1997 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KNDJB7233V5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 01 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jul, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was concerned that my airbag had not deployed during my accident on august 7th. since i suffered a front end collision, i wondered why it had not. i contacted kia and after being put off for about 5 days, they finally instructed me to contact my insurance company to have them report the problem to kia. state farm indicated that since the air bag was not deployed, it was not a part that had to be repaired. state farm indicated that their adjusters had no way of knowing why a part built by kia was not working at that it was kia's responsibility. finally getting the car back from it's second trip to be repaired from the accident (another story all together), i took it in to central kia in plano, tx and was told that it had a defective module which they would repair for $892 plus labor. when i inquired as to why i would be charged for the repair of this "defective" part, i was told that the car has 54,000 miles on it and that the repair of the airbag is covered only by warranty up to 36,000 miles. unfortunately, the only way i found out that the part did not work was because i was in an accident. i was wondering if i have any ground to stand on in thinking that it is kia's responsibility to fix the problem. all i can think is what would have happened if i hadn't seen the collision coming. the airbag that i paid for when the car was purchased, was purchased in good faith that it would actually work ... it didn't. *ak |
