Consumer Complaint Detail

DODGE / RAM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000058245 Incident Date: Jul, 31 2000
Consumer's City: SANDWICH Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:driveline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HF12ZXWM Date added to File: May, 25 2021
Date Complaint Received: Nov, 04 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The ring and pinion gear as well as both outer bearings in the rear axle failed at 50000 miles with scheduled maintainance. i had the vehicle repaired at a local driveline shop because the dealer told me that they would not cover the repair. i was told by the repair shop that they were doing as many as four dozen rear end repairs a month on dodge trucks and full size vans for the same above mentioned dealer. the only reason they are not doing them any longer is because dodge decided to start replacing the entire rear axle assembly instead. i was also told that this could have lead to a locking of the rear axle assembly while driving which could have proved fatal. *ak