Consumer Complaint Detail

FORD / CROWN VICTORIA / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000058361 Incident Date: Oct, 26 2000
Consumer's City: NEWTON Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP74W4TX Date added to File: May, 25 2021
Date Complaint Received: Nov, 05 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 10/26/2000, the mass air flow sensor was replaced due to the check engine light coming up and difficulty in starting the vehicle. after the replacement, these problems were solved. however, a new problem appeared. the vehicle stalled without any warning. it happened twice within a 24-hour period. in both incidents, it happened on a slow left turn after exiting an interstate highway. at the same time, the power steering was disabled. this created a major safety hazard since i had minimal control of the vehicle. in fact, i almost hit a lamppost. i contacted the dealer, but they could not identify the cause yet. in fact, they could not even reproduce the problem. i have a feeling that this is due to a defective mass air flow sensor, but the dealer does not agree. the dealer said that they are going to install a flight recorder on the vehicle to further investigate the cause of the problem.