Consumer Complaint Detail

MERCURY / TOPAZ / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000058585 Incident Date: Oct, 25 2000
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TOPAZ Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEPM36XXRX Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: North park contacted ford representative and the ford representative would only pay for a portion of the bill. we were told that the factory sealant did not seal properly and thus it caused the rain water to enter the right front passenger side and damage the carpet. the ford representative told north park that they would only pay for a portion. north park was excellent in trying to get the factory to pay. so we ended up paying $199.61 to get the car fixed. we feel since this appears to be a factory defect, we should be reimbursed the $199.61.*ak