Consumer Complaint Detail

HONDA / ACCORD / 1991

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000059108 Incident Date: Jan, 24 2000
Consumer's City: DAVIS Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 1991
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCB7252MA Date added to File: May, 25 2021
Date Complaint Received: Nov, 15 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1991
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver's-side door latch just failed and the door was jammed shut. this is the only case of a door latch just failing in any vehicle that i or any of my family/friends have ever owned. this cost over $700 to repair (since the door was jammed shut)and although honda has unofficial documents about the drilling (from the inside) procedure to release the jammed latch, they have no official document relating to this. when i contacted the local dealership, and subsequently the regional service manager, i was basically told "sorry, your car is past the warranty" - end of story. from the reports i have seen on this web site and in talking with a local honda mechanic, it turns out that there have been numerous failures of this type. this leads me to believe that the original door latch design is defective, since i have never owned any car (of any age) or even heard of a car (besides the accord reports i got from this web site and the local honda mechanic) where the door latch just failed. i believe that this represents a major safety hazard, since if the latch mechanism is prone to failure without any outside influence, then that mechanism will be much more likely to fail in the event of a crash, jamming the driver's side door shut and preventing easy exit from the vehicle. i believe that the honda corporation should be compelled to correct this deficiency by replacing the faulty door latch mechanisms, or at least offering to compensate those individuals who have had to spend what i believe to be an inordinate sum of money to repair a manufacturing defect. it has taken me nearly a year to get around to writing this, and i would be willing to bet that for each person who files a complaint with the nhtsa there are hundreds more who don't know about your agency or don't have the time to file a report. thank you.*ak