Consumer Complaint Detail

MERCURY / COUGAR / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000059853 Incident Date: Nov, 25 2000
Consumer's City: MEDFORD Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEPM6043NH Date added to File: May, 25 2021
Date Complaint Received: Nov, 26 2000 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a recall on this problem (nhtsa 99v275/ford no. 99s30) but when contacted they said the recall was vehicle specific and mine wasn't covered although it had the exact problem that was mentioned in the recall. i was told that the problem had only occurred in models equipped with fog lamps. i spent the last five miles on my way home last night with my headlights flickering on and off, and can testify that the problem is not only on models with fog lamps. the rep. at the ford motor co. as much as admitted that all the cougars in that yr. and model are equipped with the same headlamp switch, but he "could not help me" because my vin number wasn't listed. if i hadn't seen that there is a recall on this or my car wasn't well maintained, i would just repair it, but when they only acknowledge the problem on certian cars, depending on what the car is equipped with, even though it is the same switch, i feel i'm getting taken advantage off. *ak