Consumer Complaint Detail
FORD / THUNDERBIRD / 1992
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000061596 | Incident Date: Dec, 20 2000 |
| Consumer's City: TACOMA | Consumer's State: WA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: THUNDERBIRD | Model Year: 1992 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAPP60T9NH | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 20 2000 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 1997 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 12-14-1999 the headlight switch on my 1992 thunderbird was replaced under recall number 99s30. the original switch had exhibited the symptoms listed in the recall letter i received (i.e. headlights flickering off when the fog lamps were used). i am now beginning to see similar symptoms with the switch that was installed last year by the ford dealer. this morning when leaving for work i pulled the light switch out fully and had no headlights. i inspected the condition of the headlight fuse and found it to be good. i then tried wiggling the switch while in the on position (that had worked with the original switch) and the lights eventually did come on. since then i turned the lights on and off several times without a failure. i contacted the dealer that did the recall work last year and ford's customer service dept., and was told by representatives from both that there is no warranty on parts replaced under a recall and that, therefore, i would have to pay the cost of replacing the switch myself. i will be replacing the switch in the next day or two, and will retain the receipt for reimbursement in the event there is another recall related to the switch. i am very disappointed that ford is not willing to replace the switch. apparently they are not under a mandate to do so, but they could if they wanted to in the name of "customer satisfaction". they know as well as i do that the switch should last a lot longer than one year. |