Consumer Complaint Detail

FIRESTONE / FIREHAWK / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000062449 Incident Date: May, 22 2000
Consumer's City: RUSHFORD Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: FIREHAWK Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 02 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had this vibration as far back as the original tires. i paid for a balance and alignment due to unusual tire wear. the ford dealership charged me $87 for the service. i was informed in writing that i had defective tires and would not be able to fix the vibration until i replaced the tire. once i replaced the tires $339.96. i still had the vibration. i took the vehicle to the ford dealer and i was informed in writing that i had 2 defective tires. i took it back to the store that i purchased the tires from and ended up upgrading to a more expensive tire since the could not remedy the problem. (cost $67.52)i went back to the ford dealer and they rolled up 517 miles on my vehicle and informed me that i had a defect that could not be fixed. they showed me a service bulleting from ford that stated a procedure to follow and then stop even if the vibration was not eliminated. i contacted ford customer service and they asked me to return to the dealership for another try. another 400-500 miles were rolled up on my car and the problem still exists. i contacted ford service again and they are sending me back to the dealership. what the hell is going on? if my tires fail or i have another failure, who is going to cover my costs and be liable. who is going to cover the expenses have already incurred?*ak (tiresize: 205/60r15)( dot number: tire size: 205/60r15 )