Consumer Complaint Detail

BUICK / REGAL / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000062876 Incident Date: Dec, 24 2000
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WF5218W1 Date added to File: May, 25 2021
Date Complaint Received: Jan, 08 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Severe front brake problem with shake and possible rotor damage reported to and repaired by cavender buick, under warranty, on june 1999. (note: your nhtsa site has several complaint entries regarding same). on 12/25/00, on return trip traveling i37 north to san antonio from corpus christi, i applied brakes to make my exit on san antonio loop 410. immediately after releasing the brake we heard a loud rotating clunk from the front end. i pulled over to the shoulder. i was on the shoulder when the car movement froze and came to a jolting halt. this was at 1630 hrs. tow truck arrived at 2200 and moved car to nearest gm dealership which was cavender oldsmobile. although cavender dealerships are family related they are 2 totally separate dealerships at different locations. they serviced my car the following day and determined that the right front brake caliper had sheared off and jammed somewhere between the rotating wheel and the fixed axle preventing foward movement on the car. interstate 37 was wet and slick on dec 25th and i am very very happy that the calipers did not come off while i was traveling the speed limit on that freeway. otherwise i could have checked off "yes" on your fatality box on this form. it is upsetting to know that you have at this site information regarding problems with the brake system on this vehicle yet they are under "complaints" while you have windshield wipers under "investigations". i would then suggest, with strong urgency, that an immediate investigation be initiated regarding the serious problem with the brake system, design, or materiels used. the shaking maybe causing stress on the bolts that hold the calipers.*ak