Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000063082 | Incident Date: Sep, 22 2000 |
| Consumer's City: LAFAYETTE | Consumer's State: LA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM74W9XX | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 10 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 31 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tire photos available at these links: www.watsonline.org/tire1.jpg and www.watsonline.org/tire2.jpg. warranty claim submitted to goodyear on or shortly after sept. 27, 2000 by servicing dealer (signature lincoln/mercury, lafayette la 70503). no response from dealer or goodyear to date (jan 11, 2001), despite numerous phone calls. as you can see from the photos the failure of the tire was catastrophic. the tire was low mileage and maintained properly. there were no road hazards. there are 5 passengers who can attest to these facts. a la state trooper who arrived on the scene immediately after the incident (and changed the tire himself- nice man!) identified the damage as being consistent with firestone tire failures. in fact, he first demanded to know if it was a firestone tire. the tire tread was preserved in one piece and there is no evidence of puncture or cut anywhere on it. we were very fortunate indeed that this did not result in a serious crash and/or fatality. this incident happened in the left lane of i-110 in baton rouge la in the midst of 3-lane, fairly heavy 60 mph traffic. by the way, the vehicle, a mercury grand marquis, performed admirably. we were able to keep the vehicle under control and cross all lanes to the shoulder without much effort. the vehicle handled extremely well.*ak (tiresize: p225/60r16)( dot number: tire size: p225/60r16 ) |