Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000064185 Incident Date: Mar, 14 2000
Consumer's City: EVERGREEN Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU55P1WU Date added to File: May, 25 2021
Date Complaint Received: Jan, 27 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front end always out of alignment when checked every 3,000 miles. had to repalce tires because of uneven tread wear 2 times. first time replacement vehicle had only 12,000 miles. second time we replaced tires was at 29,680 miles. metal-on-metal sound often comes from front end as well. vehicle lost control without any driver provocation and cashed into road side rail. rear-end spunout and vehicle did a 360. no other vehicles present and brakes not applied leading to spin-out. light snow was falling. dealer admits to front end/suspension problems, but claims manufacturer "does not stand behind problems" my family is afraid to drive this vehicle. *ak