Consumer Complaint Detail

MERCURY / SABLE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000064668 Incident Date: Dec, 08 2000
Consumer's City: HUNTSVILLE Consumer's State: AL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM5347RG Date added to File: May, 25 2021
Date Complaint Received: Feb, 03 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought car used, as is. inquired about recalls, etc. told there were none. salesman said he ran carfax & nothing showed up. asked if engine was original engine, any major mechanical problems, etc. was told "no". purchased car @ bill penney toyota. first day door handle came off, underside driver's seat track cover came off & sunroof came open & wouldn't shut. paneling fell off. 1st week the oil light came on - car began using 2 qts of oil every 2-3 days. took back to dealership. told it had a new engine & shouldn't be having problems. oil consumption test run. began checking car's history. found previous owner bought the car 4-2000 & the dealership bought it back 6-2000. head gasket changed 3x. the dealership sent car to woody anderson ford. had a new engine put in it (they say). bill penney kept car 1 week. said problem was under a mfg. warranty on the engine although they sold me a warranty for $1,000 for what was already under warranty. they sent car to woody anderson ford; ford kept it for a week. then called & told me to pick it up; there wasn't anything wrong w/it. had to rent a car. warranty sts they provide one. car is not fixed. it's a recurring problem from original owner. engine put in car never put on record. 4 vin #'s have been used on paperwork. met with previous owner. all faults i had w/car she had as well. dealership says my tough luck; maybe i learned a lesson. mfg. won't fix. denies problem. *ak