| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000065280 | Incident Date: Nov, 30 2000 |
| Consumer's City: SOMERSET | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: MYSTIQUE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MELM6532WK | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 12 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Approx. 3 weeks ago, the original battery in my car was completely dead . it had showed no signs of losing power prior to that day. i bought a new battery and when i hooked it up the engine started turning over. the keys were in my pocket. as a result the starter died. i had the car towed to a local service station. they replaced the starter and a cracked serpantine belt. a few days later i was driving from nj to pa when i heard a strange buzzing sound under my hood and i smelt the faint smell of something burning. i pulled over, turned off the ignition and looked under the hood. i did not see anything out of the ordinary. the car would not start back up. i had it towed to a near bye service station. again the starter had to be replaced along with a burned relay wire and a battery. when i went to pick the car up, the new battery had died and we noticed some more burnt wires near the fuse box. i than had the car towed to haldeman lincoln mercury in allentown, pa 610-797-5005. until this point i was reluctant to take my car to the dealer because they had been extremely unresponsive to past issues i have had with the transmission shifting delayed and hard and also with the check engine light and a engine timing issue. these issues happened right after my warranty expired and despite three seperate letters to ford, the company did nothing to address my situation. i conveyed this entire story to the service advisor, mike siemons, at haldeman lincoln mercury dealership and he gave me the customer service number for ford. on 2/10/01 i spoke with a customer service rep. who stated that he would relay my report to a area account rep. who would help remedy my problem. i was informed the rep. would call me by the end of business today. so far he has not called. the dealership informed me today that i needed to pay $2k+ for a new wire harness and a 3rd starter in as many weeks. they attribute the problem to a battery that leaked acid. this isn't the proble |
