Consumer Complaint Detail

MITSUBISHI / MONTERO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000065363 Incident Date: Oct, 09 2000
Consumer's City: CENTEREACH Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MONTERO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices:exterior
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA4MW51R51J Date added to File: May, 25 2021
Date Complaint Received: Feb, 14 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A soon as i picked up my vehicle on 10/10/00, i brought to the salesman attention that something is wrong with the driver's side mirror i can't see things properly.he said see service tomorrow.when i was going home that night, the mirror appeared to be like a funhouse mirror.things looked distorted.very hard to see things correctly.went to the dealer numerous times with them ordering new mirrors and installing them.i 'm very upset that it is hard to drive using the drivers side mirror.all i hear from the service manager is still waiting for the local rep. to call me.please help me and others with this situation.a couple of us said at the dealer that the mirror or housing is defected.they also said other customers have complained as well.this is a serious matter regarding the drivers side mirror. at night it is especially difficult.you can't use correct judgement when turning lanes because things are distorted.the service manager seams very helpful but i'm getting no where. i have been trying to contact mitsubishi but it's hard to find a number to call the local rep.any information you need or proof please call me. eric martin 631-737-6100 thanks. *ak