Consumer Complaint Detail

CHRYSLER / CONCORDE / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000065560 Incident Date: Dec, 09 2000
Consumer's City: PALMER LAKE Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3EL56F0PH Date added to File: May, 25 2021
Date Complaint Received: Feb, 16 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1992
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The passenger bucket seat, inboard seat-track is broken. this causes the inboard side to be loose. the inboard seat assy can move several inches up/down. this problem seems similar to the one described in a chrysler "customer satisfaction notification" wherin the inboard pivot bracket was to be replaced on the drivers seat. in what may be a related problem the fore/aft power seat motor is either burned out or defective. in short, the passenger bucket seat track assy. is defective and unsafe. the dealer parts department states that the entire seat track assy. must be replaced at a cost of $450 or so in parts alone. in that the passenger seat is unstable and that the problem is a defect in materials or design, i believe that this problem should be grounds for a recall and no cost repair. in addition, both passenger and driver seat tracks have had 6 inch plastic guides break and come loose from the track assy. this causes the seats to be mildly unstable and loose.