Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 000066813 Incident Date: Dec, 26 2000
Consumer's City: NAUGATUCK Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2MEFM74W8WX Date added to File: May, 16 2021
Date Complaint Received: Mar, 07 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at night on the highway at 65 mph toxic black smoke and a loud clicking sound suddenly appeared from the center console. i steered the vehicle off the road and shut the vehicle down appx.10 min. on restart the vehicle smoke & clicking sound ceased. dealer removed radio and glove compartment but could not detect root cause of the incident. no corrective action conducted. consumer required to pay all costs related to incident.*ak