Consumer Complaint Detail

DODGE / RAM / 1998

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000067362 Incident Date: Sep, 20 2000
Consumer's City: ROSEBURG Consumer's State: OR
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 2B6HB11Y9WK Date added to File: May, 25 2021
Date Complaint Received: Mar, 15 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a 1998 dodge conversion van as our family vehicle. on sept 21,2000 my wife loaded our children, ages 7,6, & 2, into the vehicle. she then went & locked the house door. our 2 year old got out of her car seat, went to the front of the van, & pulled down on the gear shift pulling it into gear. the vehicle rolled over a 3 foot wall, down a steep hill, through a 2 foot ditch, and then struck a telephone pole. thank goodness no one was seriously injured, but this condition could have tragic. i own an insurance agency so i started to check around to see if this was a defect that the vehicle could be put into gear without first applying the brake. what i found out was shocking, i was informed by the dodge dealer that this safety feature was an option on this vehicle, which i was not informed of at time of purchase , this is ludicrous!!! in my research i have yet to find a private passenger vehicle that is not equipped with this safety feature and to declare it an option on a family use vehicle is irresponsible. thank goodness the lord was looking over my family that day, but what about the next family. please look into this situation, so no family has to needlessly endure a tragedy.*ak