Consumer Complaint Detail

CADILLAC / CATERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000067986 Incident Date: Oct, 12 2000
Consumer's City: KNIGHTDALE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: W06VR54R6VR Date added to File: May, 25 2021
Date Complaint Received: Mar, 25 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car was making a grinding sound under hood. was told timing chain tensioner was almost broken. dlr replaced tensioner, timing chain, and idler pulley. car has had 6 alignments since 10/13/00. car still pulls to left and wears out tires prematurely. car has 47,000 miles on itand has 3rd set of tires on it. car had a oil leak on valve cover gaskets. dlr repaired and replaced. car hesitates and surges forward. dlr has not found problem. car has abnormal shift patterns. sometimes shift down to a lower gear causing car to lose power and speed, then shifts back to overdrive without depressing accelerator. dlr has not found a problem. there is a sound from rear of car. sounds like bad shocks. dlr replaced frame support bushings and lower control arms. noise still there. there are too many problems to report here. car has serious problems and has been to dealership for extensive warranty work 9 times within our 7 months of ownership. the last visit, the sealership had the car for 15 days trying to repair the car, and now, most of the same things that were suppose to be repaired are still faulty. today, the heating system went out. there is no heat in the car now. we will be returning back to dealership this morning. we have written the manufacturer and will be sending that letter off today also.*ak