| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000071635 | Incident Date: Feb, 29 2000 |
| Consumer's City: KANSAS CITY | Consumer's State: MO |
| Vehicle Transmission Type: | Manufacturers Name: MICHELIN TIRE CORP. |
| Model Name: MICHELIN | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 16 2021 |
| Date Complaint Received: May, 22 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In october 1999, we purchased four of your michelin radial x-one bw tires from tires plus on prairee view road, kansas city mo. at approximately miles on the tire, the right rear tire went completely flat on a local lake road, 25mph. since she had to drive some distance before she could pull over, the tire endured additional damage. it was evident the tire had ruptured on the side-wall(not facing the outside of the tire). to me, it appeared to have a thinning, or defect in the side-wall, but your dealer disagreed. when we took it to the dealer, they told us the tire was not covered, since we had not purchased road hazard insurance. that it had probably been punctured by glass, (even thought there was no glass, & to me, an obvious weakness in the side-wall). we purchased and replaced the tire to match the remaining three on april 22last june, a second tire from the original four suffered a blow out while exiting the intersate at 50 mph. after changing the tire on the shoulder, we took a look at the second tire as well. it suffered a rupture in the side-wall(not facing the outside of tire). this time, there was no additional driving on the tire, and it was apparent there the blowout occurred at a defect in the side-wall. again, we took it to your dealer, where the mechanic there agreed that it was an obvious weakness in the side-wall. the manager told us that the tire was not covered for warranty, since we had not purchased road hazard insurancewe complained about the tire, and our previous, nearly identical situation, and purchased a sixth tire to match the remaining sets on june 14. in may of 2001 the right rear tire had developed a weakness in the sidwall, has expanded and will blow. 50% of my tire purchases have now failed, all developed a weakness in the sidewall. i understand road hazard, but these tires are driven in normal to excellent driving conditions. *ak (tiresize: 195/60tr15) |
