Consumer Complaint Detail

FORD / CONTOUR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000077772 Incident Date: Apr, 30 2000
Consumer's City: LAWRENCEBURG Consumer's State: IN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FLAP67LXVK Date added to File: May, 25 2021
Date Complaint Received: Aug, 09 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heater switch recall - ford is unwilling to replace a faulty switch that was recalled under thier program m - the recall letter was not sent out to me. i purchased the car new in columbus oh. the recall switch can cause potntial fires and is currently bad in my car. i spoke with ford and to a manager, who was very rud to me over the phone and offered no help. she stated that the car was not covered under their program m recall because it was not made in the same factory as the other cars covered by the progem m . but i am experiencing the same problems that cause fires. ford is unhelpful and unwilling to fix a known defective part on my car. if i had been notified under this program back in 1999 when the letter was sent out then the switch would have been replaced, since it has been defective for over one year. the vin number is 1flap67lxvk103696.*ak