| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000078263 | Incident Date: Oct, 25 2000 |
| Consumer's City: DOVER | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: NAVIGATOR | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system:radiator assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5LMPU28LOWL | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 14 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The radiator in my navigator failed due to busted core tubes and seaking seams. i have contacted the dealership and they requested an invoice with reason for replacement. i sent this information to them and they never contacted me as to whether i would be reimbursed. i then called themn and they said they would return my call of which they never did. i then filed complaints with consumer protection agency, fla. dept. of agriculture & consumer services, and called other agencies. since these agencies said i did not have any recourse, because the suv was locally repaired and the lincoln/mercury dealer did not do the work i didn't have a leg to stand on. since the first incident the radiator has had to be replaced again, with the same problem. i am a little old lady 59 years old who does not miss use my vehicle, therefore i suspect i have been taken advantage of by requesting repayment of the repairs made last october.*ak |
