Consumer Complaint Detail

GULF STREAM / GULF STREAM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000086918 Incident Date: Jan, 02 2000
Consumer's City: FOUNTAIN VALLEY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Gulf Stream Coach, Inc.
Model Name: GULF STREAM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4VZDM5790VC Date added to File: May, 25 2021
Date Complaint Received: Jan, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The bureau of automotive repair (bar) suggested that i file my compaint to nhtsa. my motorhome, gulf stream on a spartan chassis, has a steering problem - a large turning radius since i brought it new. the maximum front wheel cut angles are 28 degrees for right turn and 26 degrees for left turn instead of 45 degrees according to the manufacturer's specification. if the wheel cut is 28 degrees, the turning radius is 33.7 feet by the inside front wheel instead of 22.4 feet at 45 degrees. right now, it is 11.3 feet larger, that is, more than 50% larger turning radius than the specs. j&l repairs (an authorized gulf stream service shop) and a local alignment shop stated that the problem was the steering gear box. documentation was sent to ed dobbs (director of customer service) of spartan motor requesting resolution of the problem. response from spartan motor is unsatisfactory. would appreciate your assistance. documentation is available. thank you, [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).