Consumer Complaint Detail

MITSUBISHI / ECLIPSE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000087310 Incident Date: Jan, 21 2000
Consumer's City: FAIRFIELD Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: ECLIPSE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4A3AK34Y2XE Date added to File: May, 25 2021
Date Complaint Received: Jan, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car shakes wile braking @ or around 40 miles an hour. dealer reported the cause as rotor run out on the front brakes and turned rotors to resolve the problem. soon afterwards, i reported to the service manager that the same thing was happening again and he told me that it was ok and to bring the car in when the shaking gets really, really bad. i brought the car back when the shaking got really, really bad and they told me that i needed to replace my brakes because there wasn't enough thickness on the rotor to turn them anymore. the dealer gave me a hard time about replacing the brakes under warranty, but finally replaced them as a goodwill repair. they replaced the front rotors, shims, clips and pads in july 2000. i have had to replace my brake pads twice in 2001 and once they were cracked. the mechanic at midas told me that he has never seen cracked brake pads before. i feel that there is a safety issue with the front brakes that has nothing to do with brake pads, but some kind of manufacturer defect in the brake system such as calipers. the company has tried to use any excuse they can to not take blame, like saying that it's because of my driving or because i let midas change my brake pads in 2001. midas has an excellent reputation in the brake area and they don't lie and coverup what their findings are. *ak