| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000087854 | Incident Date: May, 30 2000 |
| Consumer's City: AMANDA | Consumer's State: OH |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3B7KF2364YG | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 03 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had all kind of problems with the steering on this truck. it started at 6941 miles to much play in steering. a dodge dealer in cricleville, ohio replaced the tie rod-drag link. it didn't help. i went back to the dealer at 16000 and asked him to drive the truck. we went down a stright road and i told him to watch his hands on the steering wheel. he was moving the wheel all the time to keep the truck between the line on the road. he said it was normal with the dodge ram. i was mad when i left the dealer because i no better. at the time i worked for a semi truck manfacture,kenworth in chilliothe, ohio. when we would take these semis for test drives the steering was excellent. no play at all.at 22986miles i drove the truck to another dealer in columbus, ohio. same problem but they inspected and replaced the steering column. no help. at 26046 miles took the to same dealer same problem replaced the steering column coupler and intermediate shaft. also had a tran leak . replaced transfer case output seal. no help. same dealer at 29875 miles same problem but they adjusted pitman arm? and replaced rear axle housing seal. no help. at 33696 miles same problem but now i'm loosing power steering sitting still and another trans leak. same dealer replaced output shaft seal, replaced steering coupler, adj pitman arm. no help at all!!!!!!!!!!! i got the guy who work on the truck and told him to look at the play on the steering wheel just sitting there. he said he called the tech line for dodge and told me there is nothing they can do about it. i called dodge that day told them what was goin on and they said they would keep it in there computers. unbelievable!!!!! i called a dealer in mt. steering ohio. did not want anything to do with the truck. however i talked the service manger into putting a new power steering pump on my truck. he ordered a pump for a 2000 dodge 2500 but when they went to put it on the shaft was different on that pump . i have a 2001 pump on a 2000 truck.* |
