Consumer Complaint Detail

FORD / CROWN VICTORIA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000089407 Incident Date: May, 11 2000
Consumer's City: JOHNSON CITY Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP74W3VX Date added to File: May, 23 2021
Date Complaint Received: Dec, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 97 ford crown victoria and 97 mercury grand marquis with 4.6 v8 engines have both had the plastic intake manifold replaced due to cracking and leaking coolant and resulting in considerable expense. this owner joined a class-action suit held in federal court in oakland calif. and on 12-16-05 issued a judgment ruling that ford would reimburse for this problem. a very short three month period was provided for owners to claim this reimbursement. it is not known if the court required notification of the owners of this ruling. if it did this owner did not receive notification. the expense for both cars was $1500. ford notified fleet owners and offered replacement of the manifold. however, private owners were excluded. in view of this notification and the court ruling, reimbursement of this expense should apply to private owners. *jb