Consumer Complaint Detail
MITSUBISHI / MIRAGE / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 000089974 | Incident Date: Jun, 14 2000 |
| Consumer's City: JACKSON | Consumer's State: MS |
| Vehicle Transmission Type: | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: MIRAGE | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:windshield wiper/washer |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JA3AY26A6VU | Date added to File: May, 16 2021 |
| Date Complaint Received: Mar, 13 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 1996 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Every time it rains, i must use windshield wipers, but they fail to work at all sometimes--about 50% of the attempts, and do not work well enough the other 50% of the time. i have discovered that i can stop the car, leaving the car on, and 'exercise' the wipers to get them to work better. i took the car in to the dealership, but they were unsuccessful with pinpointing the problem. the wipers happened to have begun working, as is the commom occurrence; so that was good enough for them. it is extremely fightening to be driving along the interstate and have the wipers stop working! that has happened many time--including on trips. the dealership was willing to try a $90.00 switch and if that did not work , they would have replaced the motor for over $300.00 more. they refused to guarantee locating and fixing the problem for that amount of money--plus labor, of course. so, the problem just remains. i have estimated the date that the problem first began because i had been dealing with it since the beginning of having this car. that date is an estimated time of when i took the car to the dealership about this problem. as well, the number of occurrences is an estimate. i don't know how many times it has occurred. it occurs every time i use the wiper system. i asked the dealership if others had reported problems with wiper systems of mitsubishi mirages; i received no answer. i would like to receive help in finding someone who can repair this problem. i wonder if the dealership is required to repair a problem such as this. would a wiper system failure problem be considered a serious problem? i hope so since being able to see is vital to the driving situation. i know that whenever the wipers stop, i have to find a way to pull off the road without causing an accident in the process of it and despite the fact that i can no longer see the road at all. if your department can help me, please call or email me. thank you for hearing my issue.*ak |