Consumer Complaint Detail

MONACO COACH / DIPLOMAT / 2000

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000090876 Incident Date: Mar, 23 2000
Consumer's City: WAYNE Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: MONACO COACH CORPORATION
Model Name: DIPLOMAT Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1RF120515Y2 Date added to File: May, 16 2021
Date Complaint Received: Mar, 31 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The slideout room retaining clamps ("travel locks") cause a dangerous situation. i was hit, (nearly on the back of the head) by a loose "travel lock" which vibrated out of place due to slideout room vibration. there is no _positive_ means of securing the clamp (travel lock) in place... only friction. the clamp (travel lock) just vibrates out of position as the slideout room vibrates when the coach travels down the road. monaco does not provide instructions or diagram of slideout lock installation. the (clamp travel lock) was installed at delivery to fit between the metal flange of the slideout and the wall. monaco's suggestion to tighten the clamp any more would make it impossible to fit. monaco's suggestion to adjust the lock so it fits between the wood fascia and wall is meaningless since, at the largest adjustment, the clamp (travel lock) is still 1 1/2" too short. monaco should provide travel locks with a positive means of securing in place, not just friction.*aik