Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000093012 Incident Date: Nov, 16 2000
Consumer's City: WOODSIDE Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: It seems that on a very rainy day or a damp day the car stalls or doesn't start at all. i get a "check engine" light that comes on as well. i brought the car in to koppell vw in nyc and they always blame the heated o2 sensor for the "check engine" light. they also have changed the ignition wires, rotor and rotor cap for the stall. it has been an on and off problem since then. the o2 sensor has been changed 4 times and the ignition wires, rotor and cap have been changed 6 times. i would like to have this problem solved. the car is still protected under the original manufacturer's warranty but it seems they (koppell vw in nyc or vw themselves) don't want to honor the warranty. thank you.*ak