Consumer Complaint Detail

DODGE / WAGON / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000093824 Incident Date: Jul, 31 2000
Consumer's City: ALPENA Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WAGON Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4HB25Z6SK Date added to File: May, 16 2021
Date Complaint Received: Jun, 03 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2094
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august of 2000 my wife and i took a trip utilizing this van to pull our travel trailer out to the east coast, (maine). prior to departure all fluid levels where checked and adjusted. when stopping for fuel in vermont i noticed (smelled) the odor of hot gear grease. upon inspection i discovered that oil was being blown out past the pinion seal. i proceeded to refill the differential and continued on our trip checking the fluid prior to each leg of our trip. upon arriving home from our trip i purchased a new seal from our local chrysler dealer and replaced leaking pinion seal. this vehicle (and the trailer that it tows) are stored inside all winter. in getting the vehicle ready for a trip in may of 2002 i observed that the abs light was on and in diagnosing the problem with the abs system identified that the pinion seal is leaking gear oil again. the abs sensor on the differential had failed, i believe, from the excessive heat of the rear axel. in researching what the cause of the pinion seal could be i have identified that chrysler or its subcontractor during the manufacturing of the axel housing failed to place a vent in either the axel tube or the differential housing allowing the pressure from the hot oil to push the oil out of the housing past the pinion seal. in talking to other dodge owners i have been told that they had a problem with the differential fill plug (plastic) being blown out from the pressure thereby allowing the oil to leak. i suspect that the way the differential now sings and by the blueing of the metal that it is headed for failure in the very near future. hopefully you can convince dodge to do a recall and install vents on the axel tubes of those trucks that haven't yet had an overheating problem, and to also take care of those customers that have had a problem. thank you for your time. *ak