Consumer Complaint Detail

TOYOTA / 4 RUNNER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000096094 Incident Date: Mar, 31 2000
Consumer's City: SCOTT DEPOT Consumer's State: WV
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: 4 RUNNER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3HN86R1V0 Date added to File: May, 16 2021
Date Complaint Received: Jul, 15 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2096
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was recalled for potential rollover problem correction. factory recommended springs and stops installed. car now rides less stably than it did. top tips more and when going over bump springs and shocks bottom out. factory rep recommended tire and shock replacement to correct problem after $850 in repairs vehicle rides the same. toyota and dealer say this is a nhtsb designed modification which they can't reverse. they have reviewed internally with their legal department and refuse to do anything else. i contend their design is defective (diminshed ride quality and less top stability). can you help?*ak