Consumer Complaint Detail

VOLKSWAGEN / CABRIO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000096821 Incident Date: Jun, 30 2000
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: CABRIO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWBB81E4XM Date added to File: May, 23 2021
Date Complaint Received: Feb, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) due to vandalism, the convertible top was replaced by a reputable shop. i used the power top once after the replacement, then following that winter, the power top failed. it was beyond warranty according to dealer when i discovered the failure. dealer wants $1200 for replacement. 2) the 6 cd changer stopped working just after warranty expired. dealer wants $600 for replacement. 3) cruise control became intermittent after a throttle body replacement in march 2003. dealer wants $800 for replacement. 4) the speedometer and tachometer became intermittent in sept 2003. it has been removed and the contacts cleaned. it only works on extremely cold mornings, only on the first start. all other gauges work on the module. dealer wants $600 for replacement. 5) the radio suddenly stopped working (no power) after hitting a pothole in jan 2004. dealer wants $600 for replacement. 6) the smog pump failed dec 2005, and charred the harness wiring. it was replaced with a salvaged smog pump by reputable repair shop. dealer wanted $1000 for replacement. *nm