Consumer Complaint Detail

DODGE / RAM 2500 / 1996

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 000115556 Incident Date: Mar, 08 2000
Consumer's City: CROWN POINT Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2B7HB21Y4TK Date added to File: May, 25 2021
Date Complaint Received: May, 25 2000 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 3-year old son injuried himself on the center captain's chair which was covered by a piece of fabric. when the seat was positioned forward or backward, it exposed the metal track. but on the front passenger's seat, whether positioned forward or backward, it was not exposed. this was a design flaw. days later, child was in the middle of captain's chair directly behind the driver. driver's seat was up forward, exposing the metal tracking. driver had to apply brakes suddenly to avoid hitting a dog, causing the middle captain's chair seat belt cable to snap, and child flew out, hitting his head on the metal track. contacted dealer, and he was not able to help. contacted the manufacturer for seat belt conversion package that was put on by elk enterprises. they were no longer in business. the cable on the other center captain chair was wearing out. chrysler says they are unable to help because it was not a manufacturer defect. *ak *ml